Guarantee

Starfish have been making instruments since 1987 and in the unlikely event that you should experience any problems with your harp, we will deal with it quickly and efficiently.

Your harp is guaranteed for five years from the date of purchase. The terms of our guarantee are as follows;

All Starfish instruments are guaranteed against defects in materials and workmanship to the original owner.  Repair or replacement of defective instruments will be at the discretion of Starfish Designs. Shipping charges to and from Starfish Designs are the responsibility of the owner.

The guarantee does not cover string breakage, lever breakage, damage to wood or fittings due to normal use, carelessness, accident, extremes of humidity, dryness or temperature, or repairs or alterations made by other than Starfish Designs.

We highly recommend that you insure your harp to protect against the kind of accidental damage which our guarantee cannot cover.

Please also read our harp care document for further information on how to look after your harp.

All our accessories are guaranteed for 1 year.